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Best Western Hospitality Hotel

5500 28Th Street Southeast
Grand Rapids, MI 49512
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Welcome to the Best Western Hospitality Hotel

Enjoy convenient access to the Grand Rapids Airport and complimentary airport shuttle while staying at this Grand Rapids, Michigan hotel. Whether traveling to Grand Rapids for business or for pleasure, the Best Western Hospitality Hotel & Suites has it all! Guests staying at this hotel will receive superior customer service and find unbeatable amenities all for a reasonable price. Each well-appointed guest room and suite features cable satellite television with HBO, refrigerator, microwave and free high-speed wireless Internet access. To ensure a great start to the day, this hotel serves a complimentary hot breakfast buffet every morning. After a long day, guests are welcome to take a refreshing dip in the hotel's indoor heated swimming pool or take a relaxing soak in the Jacuzzi. This Grand Rapids hotel also provides a complimentary airport shuttle service to the nearby Grand Rapids Airport. Conveniently located off Michigan's Interstate 96 and two miles from Gerald R. Ford International Airport, the Best Western Hospitality Hotel & Suites is close to where travelers want to be. Catch a sporting event at Patterson Ice Center or Kentwood Ice Arena or spend a peaceful afternoon touring the Frederik Meijer Gardens. Nearby VanAndel Arena, DeVos Place, NAPA and General Motors make conducting business from the Best Western Hospitality Hotel & Suites easy and convenient. The friendly, helpful staff at the Best Western Hospitality Hotel & Suites is ready to ensure a comfortable and memorable stay in Grand Rapids, Michigan. Make a reservation today and save! ...read more
Top Amenities (see all)
  • Pool
  • Fitness Center or Spa
  • Business Center
  • Pets Allowed
  • No Smoking Rooms/Facilities
  • Free Parking
  • Free Airport Shuttle
  • Television with Cable
Best Western Hospitality Hotel Hotel Amenities
  • 24 Hour Front Desk
  • AM/FM Alarm Clock
  • Business Center
  • Coffee Maker in Room
  • Express Checkout
  • Fitness Center or Spa
  • Free Airport Shuttle
  • Free Breakfast
  • Free Internet Access
  • Free Local Telephone Calls
  • Free Newspaper
  • Free Parking
  • Hairdryers Available
  • No Smoking Rooms/Facilities
  • Pets Allowed
  • Pool
  • Safe Deposit Box
  • Television with Cable
Priceline Guest Score Card
Overall Quality
user rating 7.5
7.8
Hotel Cleanliness
 user rating 8.0
8.0
Hotel Staff
user rating 7.5
7.8
Location of Hotel
user rating 8.5
8.5
Hotel Dining
user rating 7.5
7.5

Hotel Guest Reviews of the Best Western Hospitality Hotel

Solo Traveler
Megan from Coldwater, MI
January 28, 2010
Solo Traveler
10.0
The hotel was very clean and the staff was very friendly.

My boyfriend and I really liked this hotel. It was very clean and the staff was very friendly. I have stayed at a Best Western before and was very pleased.

Family with Teens
Gail from Frankenmuth, MI
January 1, 2010
Family with Teens
8.0
Location, price, full breakfast.
Desk receptionist not real personable.
Business Traveler
Craig Van Dyke from Sanford, FL
December 31, 2009
Business Traveler
9.0
My complete experience was excellent!
There was nothing to not like!

I loved staying here again. This was the second time here. I will continue to go there, because there is absolutely nothing bad to say about this place!

Traveling as Couple
Marvin from Wyoming, MI
December 15, 2009
Traveling as Couple
10.0
Everything was good.
Family with Young Children
Sammy from St Joseph, MI
December 13, 2009
Family with Young Children
8.0
A lot to like. Nice room setup, desk, fridge and microwave.
Noisy room heater.

We have stayed here a few times. We really like this hotel for the price on Priceline. Two things we didn't like this time. The room heater looks nice with electronic controls, but it was very noisy. We didn't sleep well. The other thing that we didn't care for was, there is a nice breakfast buffet included. It opens at 7 am. We told the clerk at check-in, that is a bit too late for us. She said they start setting up at 6:30, we tell them we need to start early, so we should be okay. But that didn't work. The lady setting up was adamant that we didn't get anything until 7 am, even if it was just some cold bagels. At 6:40 to 6:55 she repeated herself 3 times 7 am to me. However, all in all, the rooms and pool area are very nice for a 2 star hotel. ...read more

Senior Traveler
Mavis from Chino, CA
December 9, 2009
Senior Traveler
10.0
Comfortable, very clean and good breakfast.
Solo Traveler
John from Wyoming, MI
October 28, 2009
Solo Traveler
1.0
Stains
on walls, noisy guests.

I had an awful experience on this trip. There was stain on the wall and floor of the bathroom, noisy teenagers running the halls
all night, and the cleaning service tried to come into our room at 8:30am to clean the day of checkout. ...read more

Traveling as Couple
Jen from St. Clair, MI
October 14, 2009
Traveling as Couple
7.0
Quiet, never heard anyone else and the hotel was full.
Breakfast area was small and crowded.

Helpful front desk, but they weren't prepared for multiple early arrivals (room was not ready right away). Clean, quiet room. Breakfast buffet was abundant, but breakfast area was small be prepared to wait until less crowded times or take breakfast back to your room. ...read more

Family with Young Children
Maryrose from Roseville, MI
October 6, 2009
Family with Young Children
10.0

Hotel location was excellent, just off freeway. Staff was friendly, clean facility, breakfast bar had a variety of items to choose from and very good. Two drawbacks to this hotel though. When I requested a blanket I was informed they did not have blankets on the premise. Guess you have to just use the heat in the rooms. Secondly, the hot tub was lukewarm the whole stay. When I informed them of this nothing was done about the problem. All in all good stay! ...read more

Business Traveler
Annie from Alto, MI
September 30, 2009
Business Traveler
9.0
Breakfast in the am and small buffet in the pm.
Overheard staff's frustration - work related.

Overall stay was very good. It is located close to shopping, restaurants and very easy access to the highway.

Reviews of Best Western Hospitality Hotel
(1 - 10 of 49 reviews)

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